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Voyado

Empowering personalized customer experiences

Voyado is a leading customer experience platform that helps retail brands create hyper-relevant shopping experiences, increase customer loyalty, and drive business growth.

About Voyado

Voyado er en customer experience-platform udviklet specielt til detailhandel og e-handelsvirksomheder. Den kombinerer avanceret multichannel marketing automation med intelligent product discovery, så brands kan levere personlige og engagerende kundeoplevelser i stor skala.

Ved at udnytte data-driven insights og AI giver Voyado virksomheder mulighed for at skræddersy kunderejser, optimere kommunikationen og styrke kundeloyaliteten gennem målrettede kampagner.

Platformen består af to integrerede løsninger: Voyado Engage, en multichannel customer data platform til marketing automation og loyalty management, samt Voyado Elevate, en AI-powered løsning til product discovery og merchandising.

Sammen forbinder disse løsninger kundedata med produktindsigt, hvilket gør det muligt at levere personalized marketing, optimere shoppingoplevelser og skabe langvarige kunderelationer.

Partnership benefits

Our Partnership with Voyado brings together the best of digital strategy and modern technology. Here’s why this alliance is so valuable for your business:

Seamless integration for faster results

We focus on smooth, hassle-free integration of Voyado into your ecosystem, so you can start reaping the benefits quickly. The partnership ensures Voyado’s solutions plug into your existing e-commerce or CMS platform with minimal disruption, accelerating your time-to-value

Comprehensive customer engagement toolkit

By uniting our implementation expertise with Voyado’s powerful platform, you gain a complete toolkit to elevate your customer acquisition, retention, and engagement strategies. In practice, this means you get an industry-leading technology and the strategic guidance to use it effectively for maximum ROI.

Personalized experiences at scale

Leverage Voyado’s AI-driven insights with our UX and development know-how to deliver hyper-personalized experiences across all channels. This partnership enables you to engage each customer with relevant content and offers in real time, boosting loyalty, conversion rates, and customer lifetime value.

Growth-focused, future-proof solutions

With an eye on growth and efficiency, our collaboration keeps your business at the forefront of digital experience innovation. You’ll stay relevant with the latest tools and best practices in e-commerce personalization, ensuring you continuously meet evolving customer expectations and outpace the competition.

Key features of the Voyado platform

Voyado brings a host of powerful features and solutions to our partnership, all designed to improve customer experiences and drive conversions:

Omnichannel marketing & loyalty automation

Voyado Engage provides robust multichannel marketing capabilities, including customer intelligence, AI-assisted targeting, and automated campaign triggers. It also offers built-in loyalty and reward management to keep your customers engaged and coming back. By unifying customer data and communications, you can deliver consistent, personalized messaging across email, SMS, web, and more, ensuring every interaction is relevant and timely.

Data-driven insights & personalization

Voyado’s platform enables you to be data-driven throughout the entire customer lifecycle. Advanced analytics and segmentation tools turn first-party data into actionable insights, empowering highly targeted campaigns. AI and machine learning work behind the scenes to personalize content for each customer segment (or even individual), so you can tailor product recommendations and offers based on real-time behavior and preferences. This intelligent automation frees up your team to focus on strategic initiatives while the system handles routine personalization tasks.

AI-powered product discovery & merchandising

With Voyado Elevate, you can elevate each shopper’s experience through personalized site search, smart product recommendations, and automated merchandising. The solution uses machine learning to continuously optimize product exposure – from search results and navigation to promotions, aligning with your business goals (whether profit, conversion rate, or inventory turnover). Customers find what they love faster, thanks to an AI-driven discovery engine that connects them to the right products virtually in the blink of an eye. The result is a smoother shopping journey, higher conversion rates, and increased average order values.

Seamless integration & scalability

Voyado is built with a headless, API-first architecture, which means it can integrate with any website, app, or commerce platform with ease. Because the presentation layer is kept separate, Voyado can optimize content on any channel or device without heavy custom development. This flexibility ensures that whether you have a modern headless e-commerce setup or a traditional CMS, Voyado fits right in. As your business grows, Voyado’s scalable cloud infrastructure and modular solutions will grow with you, handling increasing traffic, data, and complexity while maintaining fast performance.

Kruso teams up with By Malene Birger to elevate digital excellence

Discover how Kruso and Voyado collaborate to strengthen By Malene Birger

One of Denmark’s most iconic fashion brands. With a distinguished heritage and a strong presence on the international fashion scene, By Malene Birger is celebrated for its timeless designs, exceptional craftsmanship, and refined aesthetic. Now, we’re proud to support them on their digital journey.

Let's work together!

Ready to elevate your customer experience to new heights? Contact us today to learn how we can help transform your business with Voyado.